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P2Open
Managed IT & Cybersecurity
Anytime, anywhere
Anytime, anywhere
secure & efficient
IT support.
We're the calm, expert force that eliminates IT chaos for small and mid-sized businesses. No bloated invoices. No vendor lock-in. No more 45-minute hold queues. Just IT that quietly works.
- 15-minaverage response
- 99.98%uptime, last 12 mo
- SOC 2Type II certified
- 0long-term contracts
Sound familiar?
You've been burned before.
You've been burned before.
We get it.
The bar for IT support is on the floor. Hover any frustration to see how we fix it.
On hold for 45 minutes — again?
We've all heard 'your call is important to us.'
Hover for our fix →Pick up in under 60 seconds. Real human, every time.
11m avg first responseDown again? Really?
Outages cost $5,600/min for the average SMB.
Hover for our fix →99.98% uptime, monitored 24/7 from three regions.
99.98% uptime SLAAnother surprise invoice?
"Out of scope" is the most expensive phrase in IT.
Hover for our fix →Flat per-seat pricing. No surprise line items. Ever.
Predictable monthly billingIs your data even safe?
60% of small businesses fold within 6 months of a breach.
Hover for our fix →SOC 2 Type II controls + 24/7 SOC monitoring built in.
Zero successful breaches, 5 yrsYour "IT guy" ghosted you?
One-person shops can't take a Tuesday off — let alone a week.
Hover for our fix →A 28-person bench. Always staffed, always reachable.
24/7/365 — not a marketing claim
Free IT Roadmap · 90 seconds
Get a custom plan
Get a custom plan
for your stack.
Five quick questions. We'll send a tailored roadmap and pricing — no sales pressure, no obligation.
1
Size
2
Pain
3
Speed
4
Risk
5
Contact
How many people on your team?
Drag the slider — we'll scope from there.
Solo / micro
1–10 people
Small business
11–50 people
Mid-market
51–250 people
What's your biggest IT headache?
Pick the one that keeps you up at night.
How fast does your current support respond?
Be honest. The face on the right is you right now.
😡
😤
😐
🙂
😌
Days, if ever
Same day, mostly
Within minutes
Do you worry about cybersecurity?
Anxious is a normal answer. We hear it daily.
Where do we send your roadmap?
A real human reaches out within 2 hours. No drip campaigns.
Roadmap requested.
We'll reach out to within 2 hours with a tailored plan and pricing.
What we do
Six services.
Six services.
One predictable invoice.
Replace your patchwork of vendors with a single team that owns the outcome — not just the ticket.
Managed IT Services
End-to-end IT ownership with a flat per-seat fee. We handle the boring stuff so you don't have to.
Learn moreHelpdesk & Technical Support
Real engineers on chat, phone, and email. 11-minute average first response, 24/7/365.
Learn moreCybersecurity & Compliance
SOC 2, HIPAA, CMMC. 24/7 SOC monitoring, EDR, and quarterly posture reviews built in.
Learn moreCloud & Infrastructure
M365, Google Workspace, Azure, AWS. Migration, hardening, and a single bill.
Learn moreNetwork Design & Management
Wired, wireless, SD-WAN. Designed for your office, monitored from ours.
Learn moreBackup & Disaster Recovery
Immutable, encrypted backups. RTO under 4 hours. Tested monthly, not on faith.
Learn more
Other MSPs vs. OpenSys IT
The difference is
The difference is
boring on purpose.
We're not chasing trends. We're chasing the gap between what was promised and what gets delivered.
Other MSPs
Business as usual
OpenSys IT
What we ship
24-hour ticket response
11-minute average first response
"Out of scope" surprise invoices
Flat per-seat pricing. Forever.
12-month auto-renewing contracts
Month-to-month. No exit fees.
One overworked tech, three vacations
28-person team, three regions, always staffed
Security as an upsell
SOC 2 + EDR + SOC monitoring included
Quarterly business reviews you skip
Plain-language reports, monthly, in 5 minutes
Proof, not promises
The numbers behind
The numbers behind
the calm.
99.98%
Uptime, last 12 months
Measured across 312 client environments
11m
Avg first response
P50 across helpdesk tickets, Q1 2026
4.9/5
Client CSAT
From 0 closed tickets
0
Successful breaches
Five years of managed clients · 0 incidents
Certifications
SOC 2 Type II
Microsoft Solutions Partner
CompTIA Trustmark+
CISSP × 6
HIPAA Compliant
ISO 27001
Trusted by
Northwind
Fabrikam
Contoso Health
Adatum Legal
Tailspin
Wingtip Bank
Lucerne Pub.
Relecloud
Client stories
Real teams.
Real teams.
Real outcomes.
We saved $14,000 a month within 90 days of switching. They picked up the phone the first time we called them — that alone was a culture shock.
Read how we cut their ticket volume 62% →
Real humans
You'll talk to people
You'll talk to people
who actually answer.
No call trees. No "ticket bot." When you call OpenSys, a person on this page (or one of their 25 colleagues) picks up.
MO
Online now
TB
Online now
AR
Online now
Stop putting out IT fires
Let us handle it.
Let us handle it.
You handle the business.
Free 30-minute assessment. No slide deck. No salespeople. Just a senior engineer asking the right questions.